Damp & mould compliance software in England.
In England, Awaab's Law sets fixed statutory timescales for social landlords to investigate and address damp and mould hazards. A contemporaneous, tamper-evident record can help demonstrate what the landlord knew and did at each stage.
The applicable regime
Awaab's Law Phase 1 has applied to significant damp and mould hazards and all emergency hazards in English social housing since 27 October 2025.
Three local evidence priorities
1.Preserve the awareness point
Record when and how the landlord first became aware, the affected home and resident contact details, and any information suggesting an emergency. Later timestamps cannot repair a missing start point.
2.Keep triage, investigation and limitations separate
Link the work order to the dated field record, readings, photographs, rooms inspected and access restrictions. The surveyor's observations and professional judgement should remain distinguishable from an automated deadline calculation.
3.Evidence every resident-facing stage
Retain the written summary, delivery evidence, safety work, supplementary works and updates against the same case. The official guidance specifically recommends accurate records of engagement, investigations and communications.
Can we reconstruct the statutory response from awareness onwards?
An English case file should let a reviewer follow the original awareness point, triage, investigation, written summary, relevant safety work, supplementary preventative work and tenant updates without inferring missing dates from later notes.
What HousingSurvey Pro provides
Stock-wide statutory clocks, hash-chained evidence and case-management integration for associations and councils.
- Contemporaneous — captured on site, at the time, geo-stamped to the property.
- Tamper-evident — hash-chained per property so any later change is detectable.
- Portable — flows into your existing housing systems by API, webhook or EDI.
Frequently asked questions
What compliance regime applies to damp and mould in England?
Awaab's Law Phase 1 has applied to significant damp and mould hazards and all emergency hazards in English social housing since 27 October 2025. The current Phase 1 landlord guidance remains in effect until 29 November 2026. Phase 2 begins on 30 November 2026 for additional prescribed hazards. This page addresses social housing in England; it does not apply England's statutory clock to private rentals or another nation.
Does HousingSurvey Pro work for providers in England?
HousingSurvey Pro can capture geo-stamped, tamper-evident damp and mould evidence and integrate with existing housing systems by API, webhook or EDI. Stock-wide statutory clocks, hash-chained evidence and case-management integration for associations and councils. Your organisation remains responsible for configuring and verifying the local legal workflow.
This page is general information, not legal advice. Compliance regimes and standards differ by jurisdiction and change over time — always confirm the current requirements that apply to your organisation.